hardware and software

Working for a telecommunications company I know firsthand the type of mobile hardware and software that is required in the Enterprise business space. Everyone needs to be connected all the time, that being said everyone is carrying a handheld device/ Smartphone to constantly keep them connected to both their accounts and their office. BES Servers are used and required to keep you connected by allowing you secure access to email and company documents from your mobile device. We also utilize an application called Good. What this does is while it allows us as employees to be connected to the office while on the road but for security purposes it gives the company the opportunity to wipe your device if needed as well as limit the number of applications and web browsing that can be done. Not only does this help keep costs down for the employer it helps keep the employee from using the device as personal if the company is paying for it. Most of these smart phones are also equipped with something called dropbox which allows for easier access to spreadsheets to be sent, received and read all through your mobile device. All of these devices are also equipped with the software for Microsoft Office this houses their email, calendar, contacts, notes and Tasks all in their hand, making your employee that much more productive. Our Reps also have cloud based software loaded onto their smart phones, whether it is a blackberry, iPhone, or Android device all have the ability to log into salesforce. This is imperative when a rep is out in the field and wants to pull up contact information or after a meeting has ended and they want to log their events for the day. Once this information is logged, this is all available to their manager to review their daily events.